CONTACT US

Please review our FAQ below prior to contacting us.

FAQ - Frequently Asked Questions

  • Easy! Subscribe to A/R Text Alerts, join our Email List, and follow us on Social Media @alternativeretail!

  • Yes, Tickets are required for all customers age 15 and older. All minors must be accompanied by a ticketed adult.

    Our Standby option is available to those who were unable to secure a ticket for the day and time slot they desire. Standby Tickets are on a first-come, first-serve basis. Entrance is not guaranteed and will be granted at our discretion based on capacity limits. Please note that wait times can be longer than expected. Standby access will end 30 minutes prior to store closing times.

  • Yes, we restock each day (or as supplies last).

  • No, these are intended to be one-of-a-kind deals and we do not post pricing online.

  • Touchless payments preferred. Credit/debit cards and cash accepted. No AMEX.

  • If you misplaced something at one of our events please fill out the form below and we will get back to you as soon as possible.

  • Alternative Retail hosts weekly Warehouse Sales and Sample Sales across Southern California, featuring top brands at up to 80% OFF retail prices!

  • Alternative Retail organizes Warehouse Sales year-round in Orange County, Los Angeles, and San Diego, with rotating brands each week. Click HERE to find our locations page.

  • Alternative Retail is one of the largest organizers of warehouse and sample sales in Orange County, hosting events for brands like Vuori, Lululemon Like New, Barefoot Dreams, and more.

  • You can shop luxury and contemporary designer brands at Alternative Retail events, with savings of up to 90% OFF MSRP.

  • A Warehouse Sale offers overstock and past-season items at steep discounts, while a Sample Sale features limited quantities, samples, and sometimes one-of-a-kind pieces.

  • We host new Warehouse Sales every week, each featuring different brands and product categories.

  • Yes. All sales are open to the public, but free tickets are often required for entry.

  • Tickets can be reserved for free on our website or Eventbrite pages for each sale. Click HERE to see what event is happening next!

  • Yes, all items are new and unused, though some may be past-season, overstock, or sample items.

  • Yes, all items are authentic. Most have original tags, though some tags may be missing due to the nature of Warehouse Sales.

  • All sales are final, with no returns or exchanges.

  • Dressing rooms are not provided, but mirrors are available at select events.

Still Have a Question?

If your question is not answered in the above FAQ, you may contact us using the form below.

We will respond to your inquiry as soon as possible, typically within one (1) business day. Emails received after 5:00 PM on Friday will be addressed by 1:00 PM the following Monday. If your inquiry is urgent, please return to the store location and speak to one of our staff members. Thank you!